Registration of securities issued in business combination transactions

Accounts Receivable (Details 3)

v2.4.0.8
Accounts Receivable (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Mar. 31, 2013
Activity in the allowance for doubtful accounts        
Balance beginning of year $ 79 $ 66 $ 81 $ 75
Additions charged to expense 75 68 78  
Deductions write-offs (80) (55) (73)  
Change in revolving credit card program     (20)  
Balance end of year $ 74 $ 79 $ 66 $ 75
Period for recognition of reserve for portfolio bad debt 5 years